Learn how to replace the webcam on the HP ENVY 17-n000 Notebook PC. For other helpful videos go to or More support options for your HP device are available at
Note: The following video depicts a specific configuration of the notebook. The same removal and replacement procedures apply to all configurations of the notebook.
Before you begin: Remove the battery, optical drive, base enclosure, wireless module, USB board, primary storage drive, subwoofer, front speakers, fan, system board, display panel assembly, and display bezel.
Removal
IMPORTANT: Make careful note of the routing of the webcam cable for later replacement.
1. Peel back the retention tape and disconnect the webcam cable from its connector on the webcam board.
2. Using a non-metallic flat-bladed tool, carefully remove the webcam board from the adhesive and alignment pins that secure it to the display enclosure.
3. Place the webcam board in a static-dissipative bag.
Replacement
1. Remove the webcam board from the static-dissipative bag.
2. Place the webcam board onto its alignment pins and gently apply pressure to the webcam board to adhere it to the display enclosure.
3. Connect the webcam cable into its connector on the webcam board and replace the retention tape.
Caution: Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty.
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